Thanks for purchasing our products. In case the product you received is damaged or you received the wrong piece, you can either choose to get a refund or to get the product replaced.. If you have one of the previous problems, kindly contact us within 12 hours of the delivery. Otherwise, your request will be declined. You should expect the delivery to be at your doorstep within 2 days of your return or replacement request. You will not be charged for additional shipping fees. However, if you want to exchange a product you will be asked to pay the shipping fees. If you have any additional questions feel free to contact us.